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Bristol Temple Meads Train Station

Bristol Temple Meads Train Station

Bristol Temple Meads

Bristol Temple Meads station

Station Approach, off Bath Road
Bristol
Bristol,
BS1 6QF

Ticket office opening hours:

Monday - Friday - 06:15 to 21:30
Saturday - 06:15 to 21:30
Sunday - 07:00 to 21:30

GET DIRECTIONS

Bristol Temple Meads at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points No
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Staff Help Hours Monday - Friday - 05:30 to 01:30
      Saturday - 05:30 to 01:30
      Sunday - 08:00 to 01:30
    • Accessible Taxis

      Accessible taxis are available
    • Accesible Ticket Machine

      Accessible ticket machines are located at the station entrance by the ticket office.
    • Booking Office Counter

      Please request staff assistance.
    • Helpline No
    • Helpline Contact Details

      If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Impared Mobility Set Down

      Passenger assist meeting point is within the station reception in the booking hall.

    • National Key Toilets

      Radar Key available from station staff.
    • Step Free Access

      Lifts to all platforms and facilities. Ticket office is also step free.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.

  • Airport

    • Availability YES Yes
    • Note A dedicated Airport Flyer bus service connects BristolTemple Meads and Bristol Airport, with the journey taking approximately 25 minutes. Buses operate 24 hours a day and at peak times, leaves up to every 8 minutes. The Airport Flyer can be found on the station forecourt. To reach the station forecourt; exit through the ticket barriers, turn left and exit through the main doors. For more information, including timetables and ticket prices, please click here. (https://flyer.bristolairport.co.uk/)

  • Baggage Services

    • Left Luggage: Available No

  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note

  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Cycle Hire: Note Brompton Dock 0208 232 3931 www.bromptondock.co.uk
    • Location

      Cycle parking is available on Station Approach and within the long stay carpark. The long stay carpark holds up to 264 car park spaces and there is 116 cycle spaces on station approach outside Queen Anne Gate.
    • Note

      Please note cycles can be carried on our trains free of charge.
    • Sheltered No
    • Spaces 450
    • Type Stands

  • Dining and Shopping

    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes

  • Mail and Express Services

    • Post Box: Note

      The Post Box is located by the main gateline

  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Free Wi-fi powered by  The_Cloud (http://www.thecloud.net)
    • Telephone: Usage Type Cards And Coins

  • Parking

    • Car Parking Details Phone number: 0345 165 2030

      Operator Name: A P C O A Parking ( U K) Limited
      Name: Station Car Park
      Spaces: 374
      Charges:
      Daily: £14.30
      Weekly: £100.10
      Monthly: £268.00
      ThreeMonthly: £504.00
      Annual: £1,463.00

      Number Accessible Spaces: 0
      Accessible Car Park Equipment: Yes
      Accessible Car Park Equipment Note:

      Accessible ticket machine is available at the car park. Step free access from the car park to the station


      Cctv: No
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: http://www.apcoa.co.uk

  • Restrooms

    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note

      Ladies, Gents and Baby Change are located in the Passenger Subway. The Baby Change is located next to the Ladies Toilets. An additional Baby Change facility is also located in the Accessible Toilet on Platform 13/15. 

      Accessible Toilets are located on Platform 3 by the Help Desk and on Platform 13/15. 

      Additional Ladies Toilets are located on Platform 10/12.

  • Station Location & Directions

    • Latitude 51.44914299
    • Longitude -2.581322795

  • Station Information

    • ATM YES Yes
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box YES Yes
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley YES Yes
    • Wifi YES Yes
    • Waiting Room YES Yes
    • Customer Service Note Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
    • Lost Property Number 03457 000 125
    • Staffing Level YES Yes

  • Subway/transit

    • Metro: Availability No

  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 06:15 to 21:30
      Saturday - 06:15 to 21:30
      Sunday - 07:00 to 21:30

  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note Situated by the ticket office.
    • Penalty Fares GW
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: Yes

  • Taxi Information

    • Availability YES Yes
    • Note The taxi rank is available on the station forecourt. If yourequire an accessible taxi please approach a member of staff for assistance. To reach the station forecourt; exit through the ticket barriers, turn left and exit through the main doors.

  • Other transportation

    • Cycle Hire YES Yes
    • Rail Replacement Services

      Station front. Alternative: the lower approach road, outside the front of Bristol & Exeter House

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.